Privacy Policy

Contact

After reviewing this policy, if you have additional questions, want more information about my privacy practices, or would like to make a complaint, please contact me by email at alucidprd@gmail.com

Collecting Personal Information

When you use this site, we receive, collect and store any information you enter on the WIX website. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. Certain information is collected about your device, your interaction with the site, and information necessary to process your purchases. Additional information may also collected if you contact me for customer support.

Additional information may also collected if you contact me for customer support. In this Privacy Policy, any information about an identifiable individual (including the information below) will be referred to as “Personal Information”. See the list below for more information about what Personal Information is collected and why.

Device information
- Purpose of collection: to load the site accurately for you, and to perform analytics on site usage to optimize the site.
- Source of collection: Collected automatically when you access the site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor WIX.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the site.

Order information
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor WIX.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer support information
- Personal Information collected: Email address.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.

Using Personal Information

Your personal Information is used to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor WIX uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

[For more information regarding WIX use of cookies please read it here: https://www.wix.com/about/privacy]

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Your rights

GDPR

The General Data Protection Regulation (GDPR) protects the fundamental right to privacy and the protection of personal data for EU citizens. Under this regulation, site visitors (customers) have several key rights regarding their data:

Right to Access: Visitors have the right to request and receive a copy of the personal data you have collected and processed on your site.
Right to be Forgotten (Right to be Deleted): Visitors can request that their personal data be permanently deleted from your databases.
Right to be Informed: You must clearly and transparently communicate how you collect, store, and use their data, typically through a comprehensive privacy policy.
Right to Consent: In many cases, you must obtain affirmative consent (opt-in) from visitors before processing their data or placing non-essential cookies on their devices.

California Consumer Privacy Act (CCPA):

Transparency is a key requirement of the CCPA, so if you are a California resident here is the list of rights you have under the CCPA.

Right to Access: "You have the right to request that we disclose what personal information we collect, use, disclose, and sell. This includes the categories of personal information and the specific pieces of information we have collected about you."
Right to Deletion: "You have the right to request the permanent deletion of your personal information that we have collected, subject to certain exceptions permitted by law."
Right to Opt-Out: "You have the right to direct a business that sells your personal information to stop doing so. We provide a 'Do Not Sell My Personal Information' link on our site to facilitate this request."
Right to Non-Discrimination: "You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights conferred by the CCPA."

It is also important to clarify the types of information you collect, such as email addresses, IP addresses, or billing details, and explain that any personal information collected will be used only for specific reasons, like fulfilling orders for your bookstore.

Please read the full details of your rights here:

https://www.wix.com/about/privacy

And here:

https://www.wix.com/about/privacy-dpa-users

Why does Wix use cookies?

Wix uses cookies for important reasons, such as:

To provide a great experience for visitors and customers.
To identify registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

We use the following cookies to optimize your experience on our Site and to provide our services.

XSRF-TOKEN: Used for fraud detection of calls (Session duration).
hs: A security cookie for Hive (Session duration).
svSession: Used for security, stability, and core site function (12 months).
SSR-caching: A performance cookie for rendering (24 hours).
TS*: Used for attack detection (Session duration).
bSession: Used for system effectiveness measurement (24 hours).
fedops.logger.sessionId: Tracks session errors and issues for resilience (12 months).
_wixAB3|*: Used for site experiments (6 months).
server-session-bind & client-session-bind: Used for API protection (Session duration).
oAuthState: A session cookie for identification (Session duration).
wixSession: Used for security, stability, and core site function (12 months).
sec-fetch-unsupported: Indicates browser limitations preventing site security features (Session duration).